Cookies and Privacy Policy

Data Protection and What It Means for You

The General Data Protection Regulation (GDPR) protects your personal information across Europe, ensuring your privacy and data security. As a business, I, Nicole Punzi, am committed to safeguarding your personal information collected when you subscribe to my newsletter, become a client, participate in sessions, take laboratory tests, or make purchases. Your consent is required for marketing communications. Your personal data, including name, address, email, phone number, and payment details, is secured through encrypted systems. Cookies are used on my app to enhance your experience and ensure secure transactions.

Key Points:

• Email Communication: How I communicate with you.
• Data Management: How I handle your personal data.
• Records and Tests: How I manage records and laboratory tests.

Security

I, Nicole Punzi, am the data controller. I ensure that your information is protected and accessible only to authorized users. All personal data is treated confidentially and in accordance with the law.

Cookies

Cookies are data files placed on your device to remember settings, manage shopping carts, and track site usage. They cannot spread viruses. Cookies can be session-based or persistent, and you can delete them anytime. For more details on cookies, visit cookie management.

Google Analytics Cookies

I use Google Analytics to monitor site usage. Data collected (including IP addresses) is sent to Google’s servers in the US, where it is processed to improve site functionality. Google may share this data as required by law.

Your Rights

You have the right to access, update, or delete your personal information. Contact me if you wish to exercise these rights.

Refund and Cancellation Policy

For courses: You have a 14-day cooling-off period for a full refund if the course hasn’t started. After this, partial refunds apply based on the remaining days of the course. Cancellations during the course will be refunded proportionally. For more details on refund policies, check our terms and conditions.

Payment Methods

• Apple Users: Payments are processed via Apple ID. Manage subscriptions through your iOS device’s App Store settings.
• Google Users: Payments are processed via Google Account. Manage subscriptions and payment details through the Google Play Store.
• Stripe: Payments via Stripe are processed through secure payment links sent via email.

Customer Data

I adhere to data protection laws. 

Contact

For more information or assistance, please contact me at info@npcares.com CVR: 34965366